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Most corporations value IT as a “utility,” always there, always on, and completely reliable. In fact those IT organizations that are highly regarded within their companies have earned that standing because of their attention to and success in day-to-day Service Delivery. Excellence in Service Delivery comes to those IT teams that commit energy and resources to the essential management components of IT performance. At AIS, we help companies deliver these components to their customers by achieving excellence in: Service-Level, Capacity, and Availability Management.
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| When it comes to IT, those individuals responsible for Service Management may have the greatest impact upon their corporations’ experience with and opinion of IT. That’s because the success of this function results in fewer incidents; quicker problem resolution; increased confidence that IT will meet its commitments; reduced risk; and better interaction between the business and IT. At AIS, we help companies derive these benefits from Service Management by designing & implementing Incident, Problem, Configuration, and Change Management solutions. |
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Advanced Integrated Solutions (AIS) is a national computer services company with offices in Atlanta, Dallas, Los Angeles, and San Francisco. AIS is a leader in providing Service Management, Service Delivery, and Tivoli Security solutions to our customers.
At AIS we focus on improving the users’ experience with technology. Areas that are of key importance to the companies we work with include ITIL driven process improvement supported by industry leading tools. We help our clients achieve their goals in a professional and cost effective manner that recognizes and supports the unique values and characteristics of their respective companies.
Recognized for a high-level of professionalism and commitment to its customers, AIS is a value added partner of Arrow SupportNet, Cap Gemini, IBM, & Passlogix
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| When it comes to security management, IBM Tivoli addresses two critical business challenges – automated identity & security event management. The IBM Tivoli identity management solution helps you to bring users, systems, and applications on line fast, while effectively managing users, access rights and privacy preferences throughout the identity lifecycle. The IBM Tivoli security event management solution helps you actively monitor, correlate and quickly respond to IT security incidents across your enterprise. At AIS, we help companies derive the benefits of automated identity and security event management by designing & implementing world class Tivoli Security solutions. |
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